Effective date: 13 November 2026 · Last updated: 13 November 2026
Seller: MS spółka z ograniczoną odpowiedzialnością, ul. Starowiejska 16/2, 81-356 Gdynia, Poland · KRS 0000808293 · NIP 5842787977. Questions and refunds: hello@polishlineage.com. Want this information by email? Write to hello@polishlineage.com and we'll send it within 5 days.
MS sp. z o.o. sells publications only and does not provide legal services. Any legal work is done by Margaret as a radca prawny under a separate written engagement letter with her.
Digital guides in PDF format: The Polish Ancestry Check (45 pages, $7), Moving to — or Staying in — Europe (24 pages, $17), Permits & Paperwork Kit (33 pages, $37), Records Request Toolkit (18 pages, $17). Each is a one-time purchase; there is no subscription. You receive a personal, non-transferable licence to read and print the guide for your own family's use; you may not resell or publish it.
The guides are general information, not legal advice. Buying or reading a guide does not create an attorney–client relationship and is not a legal opinion about any person or family. Outcomes depend on individual facts. Any legal work is done by Margaret as a radca prawny under a separate written engagement letter with her; MS sp. z o.o. sells publications only and does not provide legal services.
Prices are in US dollars and are shown before you pay, including the total. Payment is processed by Stripe on a Stripe payment page, on behalf of the seller. At checkout you can add one optional guide (unchecked by default). After payment you may be offered one more optional guide; buying it is a separate one-time payment that you confirm yourself on a Stripe page showing the exact price. Your card is not stored for later charges, and we never charge your card without your new confirmation.
Immediately after payment you are taken to your download page. The same link is printed on your Stripe invoice. If you lose it, email hello@polishlineage.com and we'll resend it.
30-day refund. If any guide you bought from us isn't useful to you, email hello@polishlineage.com within 30 days of purchase and we'll refund what you paid for it — no questions asked. Refunds go back to the original card, usually within 5–10 business days. This refund covers the purchase price only — never the outcome of any citizenship matter. Any legal work by Małgorzata Schneider, radca prawny (document analysis, written opinions), is governed by its own written engagement letter. See the Refund policy.
As a consumer in the EU/EEA you normally have 14 days to withdraw from a distance contract. For digital content not supplied on a tangible medium, this right is lost once supply begins, if you expressly asked for immediate access and acknowledged that you lose the right (Polish Consumer Rights Act, art. 38(1)(13)). On the Stripe payment page you are asked to confirm this before paying, and we repeat the confirmation on your download page. The voluntary 30-day refund above applies regardless.
If a guide does not download, is incomplete or does not match its description, email hello@polishlineage.com. Consumers have the statutory rights for digital content under Polish law (Consumer Rights Act, chapter 5b) and, in the EU/EEA, the mandatory protections of their country of residence. We reply within 14 days.
These terms are governed by Polish law. If you are a consumer, this does not deprive you of the protection of the mandatory consumer laws of the country, state or province where you live.