Effective date: 13 November 2026 · Last updated: 13 November 2026
30-day refund. If any guide you bought from us isn't useful to you, email hello@polishlineage.com within 30 days of purchase and we'll refund what you paid for it — no questions asked. Refunds go back to the original card, usually within 5–10 business days. This refund covers the purchase price only — never the outcome of any citizenship matter. Any legal work by Małgorzata Schneider, radca prawny (document analysis, written opinions), is governed by its own written engagement letter.
All four guides: The Polish Ancestry Check, Moving to — or Staying in — Europe, Permits & Paperwork Kit and Records Request Toolkit. Each guide can be refunded on its own.
Email hello@polishlineage.com from the address you used at checkout (or include your order email). You don't need to give a reason.
Seller: MS spółka z ograniczoną odpowiedzialnością, ul. Starowiejska 16/2, 81-356 Gdynia, Poland · KRS 0000808293 · NIP 5842787977. Questions and refunds: hello@polishlineage.com. Want this information by email? Write to hello@polishlineage.com and we'll send it within 5 days.
This voluntary refund is separate from, and in addition to, any statutory rights you have. See Terms, section 7.